FAQ
1. Q: What areas in and around Madison, WI, do you cover for your mobile dog grooming services?
A: We proudly serve various neighborhoods in Madison including downtown, Maple Bluff, East Side, West Side, Shorewood Hills, Junction Ridge, Blackhawk and more. We also proudly serve the surrounding suburbs Sun Prairie, McFarland, Fitchburg, Verona, Middleton, Waunakee and more. Check out our online booking to see if we come to you!
2. Q: How do I schedule an appointment for my dog's grooming session?
A: Booking with us is easy! Simply visit our website or social media and click on our “Book Now” buttons. Our user-friendly online booking system lets you choose the time and service that suits you and your pet's needs.
3. Q: What grooming services do you offer for dogs?
A: Our mobile grooming services include baths, haircuts, nail trimming, ear cleaning, and more. We tailor our services to meet the specific needs of your furry friend, ensuring a comfortable and personalized grooming experience.
4. Q: Are your grooming products safe and pet-friendly?
A: Absolutely! We use professional, high-quality, pet-friendly grooming products that are gentle on your dog's skin and coat. Our products are carefully selected to ensure your pet looks and feels their best after every grooming session. If you ever have questions or concerns about our products, please contact us!
5. Q: How long does a typical grooming session take?
A: The duration varies based on your dog's size, breed, and specific grooming needs. On average, sessions last between 1 to 2 hours. We prioritize your pet's well-being and take the time necessary for a thorough and stress-free grooming experience. We try to let you know at the time of service how long it might take, however we are working with live animals, so that time can always change. We ask that you please be patient and never knock on the van doors.
6. Q: What measures do you take to ensure my dog's safety during the grooming process?
A: Safety is our top priority. Our mobile grooming vans are equipped with secure restraints, non-slip surfaces, and trained groomers to ensure your pet feels comfortable and safe throughout the entire grooming session. We use slip leads when we handle dogs outside of the van and lock all doors of the van once we are inside. We disinfect and sanitize all surfaces between dogs and at the end of the day.
7.Q: How far in advance should I schedule my dog's grooming appointment in Madison, WI?
A: We recommend booking your mobile grooming appointment at least 2-3 weeks in advance or more. This ensures you secure your preferred time slot and helps us plan our routes efficiently. Our current clients receive the date for their next appointment during checkout. However, we understand that urgent situations may arise, so feel free to check our availability for last-minute openings.
8. Q: Can you accommodate special requests for my dog's grooming session?
A: Absolutely! We understand that every dog is unique. Feel free to discuss any special requests or concerns with our groomers during your appointment, and we will do our best to accommodate your furry friend's individual needs.
9. Q: What payment methods do you accept for your mobile dog grooming services?
A: We accept various payment methods, including credit card, cash and check. Payment is conveniently handled from your own phone via a secure payment link. Payments is required at the time of service.
10. Q: How often should my dog be groomed, and what's the best grooming schedule?
A: The frequency of grooming depends on your dog's breed, coat type, and lifestyle. On average, dogs benefit from grooming every 4-6 weeks. We can provide personalized recommendations during your appointment to ensure your dog stays happy and healthy.